Privacy Policy
Effective Date: 4/29/2026
ScaleBase (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and opt into our messaging services.
1. Information We Collect
We may collect the following types of information:
- Name
- Email address
- Phone number
- Any information you provide through our website forms
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Send appointment confirmations and reminders
- Send updates related to your requested services
- Send marketing messages (only if you have explicitly opted in)
Message frequency varies. Message and data rates may apply.
3. SMS Communication & Consent
By providing your phone number and opting in through our website, you consent to receive SMS messages from ScaleBase LLC. These messages may include:
- Appointment confirmations and reminders
- Service-related updates
- Promotional or marketing messages (if separately consented)
You can opt out at any time by replying STOP. For assistance, reply HELP.
4. Data Sharing & Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including secure (SSL) transmission of data.
5. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. These technologies may collect information such as IP address, browser type, and pages visited. You can choose to disable cookies through your browser settings; however, this may affect certain features of our website.
6. Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, or misuse.
7. Age Restrictions
By using our website and opting into our messaging services, you represent that you are at least 18 years of age.
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Your Rights
You may request to access, update, or delete your personal information by contacting us at the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
ScaleBase LLC
4219 E Eastmoor St.
Springfield, MO 65809
+1 989-994-0337